FAQ

*WE WILL NOT CUSTOMIZE ANY ORDER*

NO CHANGE TO BEDRACKS HEIGHTS

NO CHANGE TO HEADLIGHT HOOPS "BULLBAR"

PARTS OR ITEMS CAN CHANGE DO TO INVENTORY OR WHAT WE HAVE ON HAND

PRICE'S CAN CHANGE AT ANY MOMENT

Upon receiving your item you have 48 hours to report a claim against any damages that might have happened during freight. This better helps us get the problem solved with them and, Get you a new product faster without a loss to both you and us.

F.A.Q

 

1) Q: Do you guys have a lead time on products.

A: Yes, We have a lead time of avg 6 weeks on bumpers, bedracks. During sale times its 8-14 weeks. Items like skids, shackle flips and WIY bumpers are avg 4 weeks. Small parts such as recovery mounts and grille letters are within a week. As of 2019

 

2) Q: How do you guys ship? We are slowly switching over to UPS freight.

A: Large items such as bumpers and sliders, skids and bedbars ship fastenal LTL. Small items ship USPS.

No shipping to HI,AK and MT

 

3) Q: How does fastenal LTL work? and do they have tracking.

A: Fastenal LTL does NOT have a tracking system that gives you a number to go online and track it down. You can get in contact with (info below) for your updates after your item has shipped. Average shipping time is 11 business days.

Leslie Tompkins

Fastenal LTL Coordinator

Mid-Atlantic Region – NHUB

OFFICE  336-888-3036

FAX 336-888-3051

letompki@fastenal.com

 

 

 

4) Q: Can I cancle my order

A: SALES ARE FINAL! UNLESS ITEM CAN BE PROVEN DEFECTED

 

5) Q: Does SOS do installs and other fabrication projects

A: Yes we do (see below)

Cab mount chop $300

Front & reg rear bumper install $120

High clearance rear install $250

Weld on slider install $250

Bolt on slider install $200

Tub fire wall for 37s $1,200

Rear shock relocation (kit provided) $1,300

Install 1" body lift $300

Install Coilovers $400

Install New leaf packs $400

 

6) What LED for the bumpers?

https://www.roughcountry.com/20-inch-led-light-bar-70720bl.html